Frequently Asked Questions

A few quick answers to your questions.

Who is Allstaff Payroll, Inc.?

Skip and Jen Shelton spent 15 years working with Jen’s father and company founder, Bill Agall before purchasing the company from him. Having spent so much time in the trenches, they realize that the best client service is direct client service, which is why they are always available to answer a question, brainstorm and help our clients find solutions. Their philosophy and guiding principals continue to emphasize long-term, personal relationships with business owners, banks, and CPAs. Allstaff Payroll clients feel valued because Skip and Jen Shelton are regularly reaching out, following up, and interacting with our clients.
Everyone in the organization is a front-line service provider, so there is never a gap between what’s promised and what’s delivered. Allstaff Payroll’s in-house customer service team will build knowledge about your business needs and deliver consistent and accurate service. The entire team maintains a customer-first attitude, providing solutions in an educated and respectful manner.

Why should I choose Allstaff Payroll, Inc.?

When considering a professional partner to handle your payroll tasks, we encourage our clients to interview our competitors. Then decide for yourself whether you’d prefer a long-term relationship with Allstaff Payroll and our in-house customer service team or a transient relationship with a competitor’s sales representative who experience an average of greater than 40% turnover per year. Compare the services provided by a call center to a direct line to the folks that will give you the immediate help you need.
We respect our national and regional competitors and welcome having our business model matched up against theirs. We are committed to connecting owner-to-owner with our clients. Your success is our success.

Why outsource my payroll?

Removing the stress and liability of making tax deposits and filing correct tax returns is the #1 reason to outsource. However, savvy business owners also realize that every minute spent handling non-core tasks is time NOT spent talking to customers, looking for new business, training employees, and digging for cost savings. In other words, payroll outsourcing allows you more time to focus on managing your core business.

How does payroll outsourcing work?

You deliver the employee wage, salary, and benefit information to us and we’ll take it from there, computing accurate net pay, providing direct deposit or printing checks and reports, arranging for tax monies to be debited from your account and paid to the state and federal government, and filing appropriate tax forms. At year-end, we take care of all the W-2 hassles, too.

Can you track vacation and sick days?

Absolutely. Simply provide us documentation on your plans and we will incorporate the calculation and tracking of accrued and taken PTO time each pay period.

Can Allstaff Payroll, Inc. provide services in multiple states?

You bet. Allstaff Payroll has organically grown our business base from Pensacola, Florida and provides services to clients in Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, South Carolina, and Wisconsin. We can handle your employees no matter what state they’re working in.

What if my business needs help in the middle of a quarter?

Allstaff Payroll, Inc. can take over your payroll hassles at any time. We will work with you to calculate your quarter-to-date liabilities, compare those to what you’ve actually paid, and partner with you to reconcile any differences.

How do I get a quote for service?

We’re happy to give you an estimate. Contact Skip Shelton today.